This privacy policy applies between you, the User of this Website, and New Vision Granite Ltd, the owner and provider of this Website. New Vision Granite Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: *******
Who we are
The site is operated by New Vision Granite Ltd. We are a limited company register in England and Wales under the company number 11549108 and our registered office is based in Market Weighton. Please visit the contact us page one this site for our contact details.
How we collect information
If you request a quote with us via the website you will be asked to provide certain information about yourself including your name, email address and telephone number.
We will also collect information about the products you have ordered, and any information required to deliver your product, or to undertake any site survey or installation services you have asked us to undertake.
We may collect information about you if we contact you, or you contact us, offline, for example by telephone, email, or post.
We may collect information about your usage of our website.
We also use Cookies as outlines in our Cookies Policy.
How we use your information
Your information will be used for the purpose of giving you access to our site and supplying you with any products you have ordered from us or any information you have requestion from us. In particular:
We will use your information to process any order you have placed and to manufacture deliver and install the products you have ordered.
If you choose to place an order with us, we may use your information for marketing purposes, provided you have given us your consent.
If you choose to place an order with us, we may use your information to contact you for feedback on your use or our site and the products and services we have supplied to you.
We may also use and analyse the information we collect so that we can administer, support, improve and develop our site and the products and services we offer. For instance, we will collect aggregated and anonymised information concerning how people use our site and we may use and share that information with others, but this will not include any information which could be used to identify you.
With whom we may share your information
If you have placed an order with us, your payment details will be passed direct to our director. New Vision Granite Ltd, will not keep or store any copies of your payment details.
We may allow third party providers and contractors who supply services to us or who process information on our behalf (for example website hosts or contracted surveyors and installers) incidental access to your information so they can undertake services for us. However, we will ensure that they keep your information secure and do not use it for their own purposes.
We may share your information with another organisation which buys our business or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.
We may pass aggregate information about the usage of our site to third parties, but this will not include information that can be used to identify you.
We will disclose your information if we are required by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.
We may share your data with trusted third parties for the sole purpose of service improvement, analytics, and enhancing user experience. These third parties are obligated to use the information solely for the purposed specified, ensuring the security and privacy or your data.
Unless permitted or required to do so by law, we will not otherwise share, sell or distribute any of the information you provide us without your consent.
Your rights
You have the right to see any information we hold about you.
You have the right to correct any errors in information we hold about you. Please inform us about changes to your details so that we can keep our records accurate and up to date.
You have the right to opt out of receiving any marketing material from us or any third party at any time.
Security and retention of information
We will keep your information secure by taking appropriate technical and organisational measure against its unauthorised or unlawful processing and against its accidental loss, destruction, or damage. We will retain your information for as long as we need it for the purposes set out in this policy, or as otherwise required by law.
Links
If you follow a link from our site to another site, this policy will no longer apply. We are not responsible for the information handling practices of third-party sites and we encourage you to read the privacy policies appearing on those sites.
Further Information
If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us by email at enquires@newvisiongranite.co.uk
Further information about data protection issues can be found on the information commissioners’ site at https://ico.org.uk/
Changes to our privacy policy
We will from time-to-time update and make changes to this policy. We recommend that you revisit this privacy policy frequently, and ideally each time you use our service.